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E-Scapes Locations and partners

E-Scapes is globally represented through its network of partners and development centers.
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Sunday, 05 September 2010
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Welcome to E-Scapes
Call Center Solutions
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E-Scapes offers Contact Center Solutions be it an offshore call center facility, inbound or outbound contact center, or an in-house call center for serving your customers.  Customer relationship management is a very demanding area and we recognize that the organization needs a robust system to support its CRM activities. E-Scapes has made several partnerships with leading international providers of state of the art contact center solutions.
E-Scapes offers the following solutions for Call Centers:

  • IP – PABX
  • Predictive Dialers
  • Call Recording Solution
  • Automatic Call Distribution systems
  • Customer Relationship Management Solution (CRM) Easy integration with Nortel Based solutions.

Interested in starting a call center?

We undertake turnkey projects for starting call centers (offshored, in-house, inbound or outbound). Our turnkey solution includes the following:
  • Complete Design of call center layout.
  • Consultancy on hardware and software systems required.
  • Call Agents traning.
  • Call Center Management consultancy